Information for relocating residents

You might not be relocating right now but you can learn more about the process and see what's happening in other neighbourhoods, including new homes available to those residents.

• Find out more about the high-rise redevelopment
• Talk to your local housing office

When a new site is announced, residents are given lots of notice before they relocate. The relocations team will get in touch with each household and book a relocations appointment to understand your needs and preferences and find you a suitable property.

This includes your preferred location, and important things like:

• Health and service and providers
• Schools, childcare and jobs
• Accessibility needs
• Social, cultural and community connections
• Transport links and connections.

Relocation appointments are not rushed and can be wherever you feel comfortable, including in your home. We encourage you to bring a family member, or other support services. We will also arrange an interpreter if you ask for one.

At the end of the appointment, the relocations team will help you lodge a relocations application so they can begin looking for your new home. 

Once you receive a housing offer, you will get the chance to inspect the home and make sure that it is a good fit.    When you accept the offer the relocations team will work with your household to decide on a suitable moving day.

If the home we've offered you doesn't meet your needs, we will talk to you to understand these needs so we can find you a suitable home. Homes Victoria will book the removalists and cover all reasonable moving costs, including:

• Removalist fees
• Packing materials, e.g. tape, boxes
• Connections fees for utilities like electricity, gas, telephone, and internet
• Mail redirection costs
• Disposal of any items you don’t want to move to your new home.

On the agreed moving day, the removalist will take your packed boxes and furniture to your new home.  Homes Victoria will arrange and pay for disposal of any items you do not want to take with you. We also help connect you with new services if you are moving to a new neighbourhood.

We will keep you informed and involved in the planning for sites that are planned for housing redevelopments.

You can also play a part in the design of new homes and neighbourhoods of these sites.

• Search for your project
• Register for email updates

The time it takes to undertake housing redevelopments on our sites depends on the size and complexity of the housing redevelopment project. 

Where housing is being redeveloped on the site you relocated from, you have the right to return when the redevelopment is complete based on your ongoing needs, eligibility and the suitability of new homes.  

You can also choose to stay in your relocation home if this suits you better at the time.

If you have questions about the relocations process you can email the relocations team.

We're here to help, register an enquiry or interest in a relocations conversation

Send us and email or sign up to receive project updates. You can also attend events happening in your area.