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If you are in immediate danger Call 000.

Are you homeless or at risk of homelessness?
Free 24 hour phone line. Someone will take your call to get you help nearby. If after hours, they will refer you to the Salvation Army Crisis Services.
Are you escaping family violence?
Free 24 hour phone line. Someone will take your call from Safe Steps Family Violence Response Centre.

Homes Victoria supports all Victorians to have access to safe, secure and affordable housing. We know what it means to have a place to call home. It is the foundation for each person and family’s health, wellbeing and safety. A home enables people to participate in community and the workforce, and to live their best possible life.

We’re working closely with industry, the not-for-profit sector and the community to chart a course for the future. Together, we’re building a sustainable housing system that can deliver for generations to come. And, above all, we’re ensuring more Victorians have a place to call home. 

Our role in Victoria

On any given night more than 116,000 Victorians rely on Homes Victoria for the security and stability of a home. We do this by managing the state’s social housing portfolio. This includes public housing, community housing, crisis accommodation, transitional accommodation and affordable housing. We also deliver essential support services. We make sure households can access and sustain the housing they need, when they need it.

Department of Families, Fairness and Housing

Homes Victoria sits within the Victorian Government Department of Families, Fairness and Housing. We work with other areas of the department to ensure Victorian communities have access to the support that lets them lead a life they value.  

The Community Operations and Practice Leadership Division delivers frontline services for public housing across the state, on behalf of Homes Victoria. They manage a network of housing offices and community workers who provide tenancy and property management services, housing advice and assistance.

Homes for generations to come

As part of the Big Housing Build, we’re creating 12,000 new homes across the state over the next four years. It’s Victoria’s largest investment in social and affordable housing in its history, creating over 40,000 jobs and $6.5 billion in economic activity across Victoria.

We are adopting ambitious environment performance standards for all of our new builds, as well as spending around $500 million on improving current social housing stock.

Alongside the Big Housing Build, the From Homelessness to a Home initiative will support people experiencing homelessness who are residing in emergency accommodation due to the coronavirus pandemic. We’re also planning for the long term with a 10-Year Strategy for Social and Affordable Housing to ensure this generation as well as the next has a place to call home. 

We listen

All Victorians deserve to live in diverse, inclusive, thriving and well-designed communities. 
We listen to the experiences of people who know what it’s like to struggle to find a place to live. We pursue evidence-driven reforms.

To enable self-determination and meet community needs, we’re working with Aboriginal housing providers to ensure housing is designed and delivered by Aboriginal people. By involving housing residents in decision-making, we’re tailoring Victoria’s housing to the needs of families and individuals.